Northwest Counseling and Guidance Clinic supports people and communities by providing them access and opportunities to the human services that they want and need.
We are committed to strengthening individuals, families and communities.
Northwest Counseling and Guidance Clinic wants your time in treatment to be an exceptional experience.
Because of this, we need your help and ask that you share your voice and your opinion about our services.
- SPEAK UP: Share your thoughts about how we can better help you and how we can make our services fit your needs. This process allows us to learn more about you and your needs as well as our potential weaknesses. Your opinions give us the opportunity to help serve you better.
- DEMAND QUALITY AND EFFICIENCY: With our training and experience, there is no reason for inadequate quality of service or inefficient service. If you feel as though you have not received professional or satisfactory service, please ask for one of our managers so that we can do our best to remedy the situation.
- RELAY POSITIVE FEEDBACK: Your positive feedback about our services is just as important to us as your criticism. In every way we strive to give you what you need. When our employees are meeting those needs, and we hear about it from you, we are able to continue those services and also are able to recognize the efforts of those employees.
- LET US HELP YOU: Our employees are caring, knowledgeable, and human. Give them the pleasure of helping you.
The staff and administration of Northwest Programs THANK YOU for your time and for your willingness to help us meet your unique needs.
The choices we make, dictate the lives we live…
Kudos to your staff for once again proving that it doesn’t matter how someone gets to a treatment facility, a GREAT treatment staff can motivate that person to want services!!!”
– Social Worker
When I first started [at Journey], I thought it was just a bunch of people coming there to get paid. But I was wrong. They do not get paid to care. They care a lot about all the teens that come through that place and I have realized that they have helped me a lot. I used to be a cutter and I no longer cut because they have helped me find some healthy ways to cope with what I might be going through. They helped me find something that replaced the cutting. They helped me find a good way to express my feelings. They helped me realize that I am good at writing poetry. They told me never to give up and I didn’t. I now am getting one of my poems published in a book and it’s all thanks to them for helping me find my true talent. They never gave up on me no matter how many times I tried to push them away. They never gave up on me no matter how many times I gave up on myself. Thank you!”
– Former Journey Client